Privacy Policy

Your data at dbtk11 Privacy
Always Secure

You have the right to know how your personal data is collected, used, and protected. dbtk11's Privacy Policy lays it all out clearly and transparently.

Last Updated: January 2026
Language: Bengali (bn-BD)
Applicable to All Members
About This Policy

This Privacy Policy applies to all services, mobile apps, and websites under the dbtk11 platform. Reading it will give you a clear understanding of what data we collect, why we collect it, and how we keep it secure.

1Introduction

Dbtk11 is a trusted online gaming platform built for gaming enthusiasts in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our responsibility. This Privacy Policy clearly outlines what data dbtk11 collects, how it is used, and the steps we take to keep your information safe.

This Privacy Policy applies to you from the moment you register, log in, or use any service on dbtk11. If the policy changes, we will notify members in a timely manner. Our goal is not just legal compliance — it is to build a relationship of genuine trust with every member.

We never sell your data to third parties or share it without your permission. dbtk11's Privacy Policy is fully transparent and written in plain language so every member can understand it easily.

2What data we collect

Running the dbtk11 platform and delivering the best experience to our members requires collecting certain information. We only collect what is genuinely necessary. Below is a full breakdown of the types of data we collect.

Data Type Example Reason for Collection
Personal Information Name, date of birth, national ID number Identity Verification & KYC
Contact Information Mobile number, email address Account Security & Support
Financial Information Mobile Banking/Nagad/Rocket number (last 4 digits) Transaction Processing
Device Information IP address, browser type, operating system Security & Fraud Prevention
Gaming Activity Betting history, transaction logs, login timestamps Responsible Gaming Assurance
  • We never store your full payment account number or PIN code.
  • Voluntarily provided information, such as messages sent via live chat or support requests, is also kept secure.
  • We always inform you when collecting your data and obtain your consent where required.

3How Your Data Is Used

Data collected by dbtk11 is used strictly for defined purposes. We have a zero-tolerance policy for misuse or unnecessary use of your information. Below you will find a full explanation of how your data is used.

  • Account management: Your data is used for registration, login, password recovery, and account verification.
  • Transaction Processing: Payment information is required to process deposits and withdrawals accurately.
  • Security Assurance: Data is analyzed to detect fraud, multiple accounts, and suspicious activity.
  • Customer Service: Your data is used to resolve issues and provide you with support.
  • Responsible Gaming: Gaming data is used to identify excessive gaming patterns and take protective measures where needed.
  • Promotional Communications: With your consent, we may send you relevant offers and updates. You can withdraw this consent at any time.
  • Platform Improvement: Anonymous data is used to analyze user experience and improve the quality of our services.
Our Commitment

Dbtk11 never sells your data to advertisers or third parties. Every purpose for which your data is used is clearly stated in this policy.

4Who Your Data Is Shared With

Dbtk11 does not generally share your data with anyone. However, in certain specific circumstances, limited data sharing may be necessary.

  • Payment Provider: Necessary payment details are shared with Mobile Banking, Nagad, and Rocket to complete transactions. All such information is transmitted through secure channels.
  • Game Provider: Limited data (such as session IDs and bet amounts) may be shared with licensed game providers as required to operate the games.
  • Legal authorities: We may be required to share data with relevant authorities in response to a court order or legal obligation.
  • Security Partner: Limited data may be shared with specialist fraud prevention partners for anonymous data analysis.
Important

All third parties with whom we share information are contractually bound to uphold dbtk11's privacy standards. We never sell your data to advertising companies or share it on social media.

5Data Security Measures

Dbtk11 uses internationally recognized security standards to protect your data. Our technical and administrative security layers are regularly updated and audited.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption, making it impossible for anyone to intercept your information in transit.
  • Secure Servers: Our servers are protected by firewalls and intrusion detection systems. Only authorized personnel can access your data.
  • Two-Factor Authentication (2FA): Members are provided the option to enable 2FA to protect their accounts.
  • Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
  • Regular Security Audits: Third-party security experts regularly audit our systems.
What you can do

Use a strong password, keep 2FA enabled, and report any suspicious activity to us immediately. Your cooperation is your best line of defense.

6Cookie Policy

Dbtk11 uses cookies to keep the website and app running smoothly. Cookies are small files stored on your device that help make your experience more seamless.

  • Necessary Cookies: These cookies are essential for maintaining login sessions and ensuring platform security. Disabling them will prevent the platform from functioning properly.
  • Analytics Cookies: Anonymous cookies are used to understand which pages users visit most. This helps us improve our services.
  • Preference Cookies: These cookies remember your language, theme, and other personal preferences.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect certain features.

7Your Right to Privacy

As a dbtk11 member, you have full control over your own data. Contact our support team to exercise any of the rights listed below.

Right to Access Data

You have the right to know what data we hold about you and to receive a copy of it.

Right to Rectification

You have the right to request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data in certain circumstances, though exceptions apply where legal obligations require retention.

Right to Restrict Processing

In certain circumstances, you may request that the use of your data be restricted.

Right to Data Portability

You have the right to receive your data in a structured, portable format and transfer it elsewhere if needed.

Right to Object

You have the right to object to your data being used for any specific purpose.

To exercise your rights

Contact our support team to submit any data rights request. We typically respond within 7 business days.

8How Long Is Data Retained

Dbtk11 does not store your data indefinitely. Each type of information has a defined retention period.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 years Directives from financial regulatory authorities
Gaming Log 3 years Responsible Gaming Monitoring
Support Contact 2 years Service Quality Improvement
Cookie Data 30 days – 1 year By cookie type

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9Child & Minor Protection

Dbtk11 is strictly for users aged 18 and above. We never knowingly collect data from anyone under the age of 18.

  • Age verification is mandatory at registration. Accounts created with false information will be suspended.
  • Any data belonging to a minor found in our system will be deleted immediately.
  • Parents can contact us to report or request deletion of any account belonging to their child.
A note for parents

If you believe your child is using dbtk11 without permission, contact our support team immediately. We will act promptly.

10Policy Updates

Dbtk11 may update this Privacy Policy from time to time. Changes may occur due to legal requirements, new services, or security improvements.

  • Members will be notified in advance of any significant changes via their registered email or SMS.
  • The date of each revision will be indicated at the top of the page under "Last Updated".
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

11Contact Us

If you have any questions, complaints, or requests regarding the Privacy Policy, please get in touch with us. Our dedicated Privacy Team is always ready to help resolve your concerns.

Privacy Contact

Email: [email protected]
We typically respond within 24–48 hours. For urgent matters, you can also reach us via live chat.

Why dbtk11 is trusted

Our Privacy Commitment

At dbtk11, your data is not just stored — it is respected. Our 6 core principles keep your privacy fully protected.

256-bit SSL Encryption

Every transaction and data exchange is protected by military-grade SSL encryption. No one can intercept your data in transit.

Your Data Is Never Sold

Dbtk11 never sells your personal data to advertisers or third parties. Your data belongs to you — that is our commitment.

Full Control in Your Hands

You have the full right to request access to, correction of, or deletion of your data at any time. Contact our support team whenever you need.

Fixed Retention Period

Data is not retained beyond what is necessary. Once the defined retention period ends, it is securely deleted or anonymized.

Transparent Policy in Bengali

Our Privacy Policy is written in plain language, free of complex legal jargon. What you read is what applies — no hidden terms.

24/7 Privacy Support

Our support team is always here to help with any privacy-related questions or concerns. We are committed to providing fast and effective resolutions.

Frequently Asked Questions

Privacy Policy FAQ

No, dbtk11 never sells your personal data to third parties. Your information is used solely for service delivery, security, and legal compliance.

Yes, you can request that your data be deleted. However, certain information — such as transaction records — must be retained for a specified period due to legal obligations. Contact our support team for further details.

Yes. dbtk11 never stores your full payment account number or PIN. Only the information necessary to verify transactions is retained, and it is kept in encrypted form.

Yes. You can withdraw your consent to receive promotional emails or SMS at any time. This can be done through your account settings or by reaching out to our support team.

You will be notified in advance of any significant changes via your registered email and SMS. You can also check the "Last Updated" date at the top of the page to stay informed.

Your privacy is protected, starting now Start Playing

Your data is completely secure at dbtk11. Join with confidence and enjoy the best online gaming experience in Bangladesh.

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